Terms and Conditions

Welcome to Ality Logistics! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to all the terms and conditions stated on this page, please do not continue using our website or services.

1. Definitions

• “Company” refers to Ality Logistics.

• “Website” refers to alitylogistics.com.

• “Services” refer to the logistics, freight, and related solutions provided by the Company.

• “User” or “You” refers to any person accessing the Website or using the Services.

2. Eligibility

By using our Website or Services, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian. You also warrant that you have the legal authority to enter into these terms and conditions.

3. Use of Website

1. Content Ownership: All content on the Website, including text, images, graphics, and logos, is the property of Ality Logistics and is protected by intellectual property laws. Unauthorized use is prohibited.

2. Prohibited Activities: Users agree not to engage in activities such as:

   • Unauthorized access to the Website or its features.

   • Transmitting harmful software or malicious code.

   • Misrepresenting identity or providing false information.

4. Services

1. Service Offerings: Ality Logistics provides logistics services, including but not limited to air freight, ocean freight, warehousing, and real-time tracking.

2. Service Limitations: While we strive for excellence, certain factors beyond our control, such as weather or government regulations, may impact service delivery.

3. Customer Responsibilities: Users are responsible for providing accurate shipment details and adhering to local laws and regulations regarding transported goods.

5. Payment Terms

1. Payments for services must be made in accordance with the invoice provided.

2. Accepted payment methods include bank transfers, credit cards, and other methods specified by Ality Logistics.

3. Late payments may incur additional charges or interest as allowed by law.

6. Limitation of Liability

1. Ality Logistics is not liable for:

   • Delays caused by unforeseen circumstances, such as natural disasters.

   • Loss or damage to goods not covered under declared insurance.

2. To the fullest extent permitted by law, Ality Logistics’ liability for any claim is limited to the amount paid by the User for the affected service.

7. Cancellation and Refund Policy

1. Cancellations must be made in writing and are subject to Company approval.

2. Refunds are processed based on the specific service agreement and applicable policies.

8. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These terms and conditions are governed by the laws of the State of Michigan, United States. Any disputes arising from these terms or our services will be resolved in the courts located in Sterling Heights, Michigan.

10. Contact Information

For any questions about these terms and conditions, please contact us:

• Email: info@alitylogistics.com

• Phone: +1 917-733-9012

• Address: 35448 Mound Rd, Sterling Heights, MI 48310, United States